Important Information
Policies
To help make your stay at Aya Boutique Hotel (SHA Plus) in Pattaya as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Straightforward policies for a smooth guest experience.
Check-In/Check-Out: Check-in starts from 14:00, while check-out is until 12:00. Early check-in and late check-out are subject to availability and may include extra charges.
Identification & Age: A valid photo ID and credit card are required upon arrival. Guests must be at least 18 years old to check in.
Deposits: A refundable deposit may be requested to cover incidentals.
Smoking: Designated smoking areas are available, but rooms and indoor spaces are non-smoking.
Pets: Pets are not allowed at AYA Boutique Hotel Pattaya.
Cancellations: Policies vary by room and rate type. Flexible bookings usually allow cancellation up to 24–48 hours before arrival, while non-refundable bookings cannot be changed.
Accessibility: Lifts are available for upper floors, and the property is designed to accommodate guests with reduced mobility.